Hey, not liking you product, or crap, it does not work, or it is damaged during the transport?
Do not worry. We’ve got you covered!
Due to our ingenious 30-day Satisfaction Guaranteed / Money Back policy, we will issue a full refund, no questions asked.
If you still like the product, but it has being damaged during the shipment, you can also ask for a resend of the very same product. Resend is possible only once.
In case of a refund or resend request, please let us know about that at [email protected], or populate the form below.
Please note that it is out of utmost importance to provide very exact order number. You got it in your order confirmation email, which is sent to your email address which you provided on checkout, or during the registration process.
Please remember it can take some time for your bank or credit card company to process and post the refund. PayPal refunds should appear in no time.
In case of a resend, some shipping time is needed for a new item to arrive.
What can not be refunded/resent?
All items in SALE section of our store, and items where you have gained an additional discount with the coupon code, do not fall under this Refunds / Resend policy.